Privacy Policy

At Butterfly, we respect your privacy and are committed to protecting the personal data you share with us when using our website, our social media pages, or when purchasing from our branches. This policy explains how we collect, use, and protect your data.

1. Information We Collect

Name, phone number, email address
Delivery address
Order and purchase details
Payment information (processed through secure payment gateways; we do not store card details)
Browsing data on our website (such as device and browser type, to improve your experience)

2. How We Use Your Data

Processing and delivering your orders
Communicating with you about your order or inquiries
Improving our services and products
Sending offers and updates (only if you’ve opted in)
Handling wholesale requests and business partnerships

3. Data Protection

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no electronic system can guarantee 100% absolute security.

4. Data Sharing

We do not sell or rent your personal data to any third party. We may share limited data only with:

Shipping and delivery companies (to complete order delivery)
Payment gateways (to process payment)
Legal authorities, if required by law

5. Cookies

Our website may use cookies to improve your experience, remember your shopping cart contents, and analyze site traffic. These cookies are automatically deleted after no more than 30 days, and you can delete them at any time through your browser settings.

6. External Links

Our pages or website may contain links to external sites (such as shipping companies or payment gateways). We are not responsible for the privacy policies or content of these external sites, and this privacy policy applies only to information we collect directly.

7. Your Rights

You have the right to:

Request access to the data we hold about you
Request correction or updating of your data
Request deletion of your personal data

To request data deletion or account closure, contact us at: [email / phone number dedicated to privacy requests]. Your data will be fully deleted unless there are related orders or records that must be retained for accounting or legal purposes; in such cases, your account will be deactivated while only the minimum necessary data is retained.